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Privacy Policy

Here at Derby Firelec, we respect your privacy. All information revealed by you in the course of your interaction with our website will remain private at all times.

Your Information with Us

When visiting our website, entering into any transaction will result in the following personal information being registered with us.

(a) Your IP Address

Your computer’s unique identification number is logged into our web server and helps us identify your geographical location (country, city). This information helps us understand how locational factors influence our site traffic.

(b) Personal Information You Share with Us

We have access to information such as your name, address, email address and such other data that you share with us by filling and submitting requisite forms on our website. We only request information needed for account set up and for correct processing and delivery of your orders.

(c) Your Preferences Gathered Via Cookies

Our website uses cookies to understand your preferences on the site. Cookies retain this information on the web server so that your future visits are more customised for a better site experience. For instance, you need not re-enter information such as your username every time you log in.

Please note that cookies identify your computer and not you. You have the option not accept the cookies as per notification sent by your browser. Choosing to disable cookies may compromise your experience of this website and make certain functions/features inaccessible to you.

How we use Your Information

We use your information with us in precisely the manner shared above

(a) For site analytics

(b) For processing and completing your order

(c) For enhancing your experience on this website

Your information will NOT be used for any other purpose at any time.

Disclosure to Third Parties

Derby Firelec will NOT pass on your email address and/or other personal information to third parties for ANY purpose.

No Spam Policy

We follow a strict no-spam policy. Any marketing and/or promotional messages from our end will be sent to your email address only if we have your explicit permission to do so - this being our newsletter subscription.

If at any point, you opt out of receiving such email notifications, the email messages will cease forthwith.